Contact
How to reach us, and where each kind of message goes.
Collected is run by an independent developer, so replies come from a person — usually within a few days.
Catalog corrections
A wrong date, platform, region, title, or any other field
It files a structured suggestion against exactly the field that is wrong, which we review and apply.
Your account and data
Name, email, password, an export, or closing the account
Your name, email address and password live in Account settings, along with pausing or deleting the account; a full export of your collection downloads as a CSV whenever you want one. Deleting takes the collection with it, so export first if you want a copy — and our Privacy Policy covers what we store either way.
Getting back in
A sign-in that fails, or an address you no longer control
The one account request that can’t be self-serve, because the settings that would fix it sit behind the sign-in. Tell us the address on the account and what happens when you try — from that address if you can still reach it.
Security
A suspected vulnerability in Collected
Send the details rather than opening a public report. We read these first.